Frequently asked questions

What warranty does BALDISO offer on frames and components?

BALDISO offers a frame, fork and seatpost lifetime warranty for the first owner — as a sign of the highest quality and safety.

Is there a crash or fall substitute?

Yes In case of fall damage outside the warranty, customers will receive a new frame set at half price — fast, uncomplicated and without lengthy testing.

How individually can my BALDISO be set up?

100% Colours, design, components, geometry and even details such as logos or initials are made entirely as required.

What is the delivery time for an individual BALDISO?

Depending on the model and degree of customization, the production time is usually 4—8 weeks, as each wheel is manufactured as a unique piece.

Can I get advice before I buy?

Yes The advice is provided directly by an ex-professional cyclist with many years of experience — including seat position analysis, model selection and setup recommendation.